Shipping policy
Shipping Policy
Orders are processed before shipment. Processing times can vary by product and supplier. Orders placed on weekends or holidays begin processing on the next business day.
After processing, estimated delivery within the United States is 7–15 business days. Delivery dates are estimates, not guarantees. Carrier delays, severe weather, address issues, and other circumstances outside our control may affect transit times.
Tracking information is emailed when available. Tracking can take several business days to show movement after a shipping label is created.
Products may ship separately and arrive in multiple packages. Customers won’t be charged additional shipping because an order is split.
Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs to be changed. We can’t guarantee changes after fulfillment begins.
If tracking shows no movement for an extended period, or a package appears lost, contact us through our store contact page so we can investigate with the supplier or carrier.